Sherri Segovia
Product Experience Designer
Hi!
I'm Sherri, a design professional based in the Denver area working for CVS Health in Design Enablement. Formerly at the creative agency, Bottlerocket, I led UX projects in healthcare and airline industries.
I am driven by learning. I love serving the user, and solving problems that energize living our best lives.
FEATURED WORK
CVS Health: Help Fix the Internal Design Process
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Baylor Scott & White: Simplify & Uplift Customer Experiences
Design Org Alignment
- Discovery
- User Research
- Guidance for Designers
Baylor Scott & White: Simplify & Uplift Customer Experiences
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Baylor Scott & White: Simplify & Uplift Customer Experiences
Customer Empowerment
- Refresh rWeb + App
- Community Support
- Hospital Scheduling
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Customer Delight
- iMessage Flight Status
- Apple Watch
- Redeem Travel Funds
SCL Health: Replace MyChart with 1st Gen Native Portal
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Southwest Airlines: Enrich Legacy App with Lovable Experiences
Customer Engagement
- Design Thinking
- Experience Analysis
- E2E App Design